Hp notebook pcs touch screen issues windows 10 if component tests is not an option in step four of that document use the testing for hardware failures document hp notebook pcs testing for hardware failures windows 10 i look forward to your reply with the results.
Hp laptop touch screen not working windows 10.
I ve disabled enabled the hid touchscreen from device manager but it didn t work.
Official hp support page for solving problems with hp personal computers pcs and laptops after windows 10 updates or upgrading to windows 10.
Hp notebook pcs computer starts but screen remains blank windows 10 8 this document is for hp and compaq notebook computers with windows 10 or windows 8.
Since driver reinstallation fixes a lot of issues see if the windows 10 touch screen nor working problem is fixed or not.
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The touchscreen is usually enabled right out of the box but if it isn t you can enable it yourself without too much trouble.
Since the upgrade it looks like her touch screen no longer works.
So your best bet at getting your multi touch compatibility working on your touch screen again is to use the previous driver.
Recalibrate windows 10 touch screen.
Use this document to resolve an issue when the screen remains blank after turning on the computer.
If the touch screen still does not work go to using microsoft system restore windows 10 8 for steps to restore the system.
So these are the steps that helped me solve this issue.
Typically your laptop manufacturer will calibrate the windows 10 touch screen to work properly on your system.
However some times your touch screen s calibration might go haywire.
Perhaps it was an upgrade pop up she accepted.
My niece s laptop some how some way got upgraded from windows 8 to windows 10 a couple of weeks ago.
Although hp always recomends that you have the newest updates to keep your computer running one oh hp s newest touch screen drivers is not compatible with windows 10.
Contact hp customer support if the steps above did not work you might need to service your computer.
The computer display or touchscreen is not working as expected.