Tap the name of the device whose backup you d like to delete.
Icloud unable to load storage info iphone 11.
Tap manage storage backups.
Go back to settings and click the itunes app store.
Once you ve ensured you have enough icloud storage try backing up your iphone again by following the steps above.
In this situation you can try to reset network settings on your iphone.
Go to settings your name icloud manage storage backups.
Settings general reset reset network settings.
Go to settings your name icloud icloud storage manage storage.
For ios 11 and below go to settings general restrictions temporarily turn off all restrictions and then check to see if icloud is now working also check settings general restrictions accounts near the bottom and set this to allow changes.
Input your apple id password.
Tap the device you re using.
Sign out into your icloud account.
To manage your icloud storage tap on manage storage.
There are chances that the problem of icloud unable to load storage info was caused by some network errors.
Go to settings your name then tap icloud.
On ios 11 or later and ipados.
Sign out of and back into your icloud account.
Go to iphone settings your name scroll down the screen and select sign out.
When icloud is unable to load storage information you could sign out of icloud select keep files on iphone and then sign in again.
Swipe down and tap sign out.
When you delete a backup it also turns off icloud backup for your iphone ipad or ipod touch.
You can either tap on an app below to manage its icloud storage or you can purchase more icloud storage space by tapping upgrade.